service

WARRANTY & MAINTENANCE POLICY:

Ako Home VN always focuses on product quality from input materials to the production and installation process to bring the best products. However, We are willing to fix the shortcomings of the product as well as the customer's use process. We consider it a responsibility to do to bring trust to customers of Ako Home VN.

USE THE PRODUCTS OF AKO HOME VN TO FEEL OUR GREAT SERVICE.

WARRANTY BY COMMITMENT, LIFETIME WARRANTY!
A. LIMITED WARRANTY

1. Warranty Policy

 

2. PRODUCT WARRANTY PROCESS AKO HOME VN:

 

3. Warranty conditions

The product is still under warranty.
Products are directly contracted by Ako Home VN with customers
Cases of disclaimer of warranty:
Consumers dismantling doors or accessories by themselves, resulting in product failure.
Damage caused by natural disaster, fire damage the product.
Errors caused by users hiring other units to install and repair.
4. Warranty deployment period:

- Within 48 hours AKo Home VN will send technical BP to the status quo to evaluate and handle product defects. Depending on the degree of product defect We will have an appropriate processing time.

- In case of an urgent problem with the product, we will handle it urgently within 24 hours

5. Warranty claim instructions

Customers call Hotline 081 334 8383 to receive and process

B. MAINTENANCE, MAINTENANCE

Every year We have a free maintenance plan for customers, The maintenance policy is completely free for life for customers using AKo Home VN products

For the case of maintenance, arising of materials, customers are kindly requested to pay for such arising materials.

 

Please contact AKO HOME VN at the following addresses:

Headquarter & showroom in Nha Trang: 3L Shophouse CT2 Building, Phuoc Hai VCN, To Huu Street, City. Nha Trang
Da Lat Showroom: 6E Ho Xuan Huong, Ward 9, City. Da Lat
Hotline: 081.334.8383

 SCAN FANPAGE ZALO QR OF AKO HOME VN TO RECEIVE LIFETIME MAINTENANCE POLICY: